Developer Name: Asprofin Bank Corporation
Application Name: Asprofin Bank Mobile App (Google Play Store)
Effective Date: 18th February 2026
Asprofin Bank is committed to maintaining the privacy, security, and transparency of customer personal information. In line with applicable data protection principles and Google Play’s account deletion requirements, users of the Asprofin Bank Mobile App are provided with the ability to request deletion of their account and associated personal data.
This disclosure explains the process customers must follow to submit an account deletion request, what information will be deleted, what information may be retained for regulatory purposes, and the expected timelines for completion.
How to Request Account Deletion
Customers who wish to delete their Asprofin Bank Mobile App account may do so by submitting a formal request directly to Asprofin Bank.
Account deletion requests are processed manually in order to ensure account security, prevent unauthorized deletion, and comply with banking regulations.
To request deletion, the user must:
The email must include sufficient identifying information so that Asprofin Bank can verify the request, such as:
Asprofin Bank may contact the customer to confirm ownership of the account or request additional verification before deletion is performed. Requests that cannot be verified for security reasons may be delayed or declined.
What Happens After a Request Is Submitted
After Asprofin Bank receives a valid and verified deletion request, the account will be scheduled for closure and associated personal information will be removed or anonymized in accordance with internal procedures.
Account deletion will result in the customer losing access to:
Customers should ensure that any required transactions or services are completed prior to submitting a deletion request.
Data That Will Be Deleted
Upon successful processing of an account deletion request, Asprofin Bank will delete or permanently anonymize personal data that is no longer required for operational or legal purposes. This may include:
Asprofin Bank will take reasonable technical and organizational measures to ensure that deleted data cannot be reconstructed.
Data That May Be Retained
As a regulated financial institution, Asprofin Bank may be required to retain certain categories of information even after an account deletion request is processed.
Data may be retained where necessary for purposes including, but not limited to:
Such retained information may include:
Retained data will not be used for marketing or non-compliance-related purposes and will remain securely stored with restricted access.
Retention Period
Where retention is legally required, Asprofin Bank may retain specific records for a defined period in accordance with applicable laws and regulations.
Retention periods may vary depending on jurisdiction and regulatory requirements, but may extend up to 5 years.
After the expiration of the required retention period, the retained data will be securely deleted or anonymized in accordance with Asprofin Bank’s data governance policies.
Processing Timeline
Asprofin Bank aims to process verified account deletion requests within a reasonable timeframe.
In most cases, requests are completed within:
Processing time may be extended if:
Customers will be notified if additional time is necessary.
Contact Information
For questions regarding account deletion, privacy rights, or personal data handling, customers may contact:
Asprofin Bank Customer Support
Email: [email protected]
Website: https://asprofinbank.org
Address: 7 Turkey Lane, Roseau, 00109-8000, Dominica
Reg. Address: 14 Bay Street, Portsmouth, 00109-8000, Dominica
Google Play Compliance Statement
This disclosure is published to comply with Google Play’s policy requirements that developers provide users with clear and accessible instructions for requesting deletion of accounts and associated user data.
